CEX Login — Secure Account Access

Keeping your CEX account safe begins with a secure login process. This guide explains how to sign in, configure two-factor authentication (2FA), resolve login issues, and apply security measures that protect your funds and personal information.

Sign-In Instructions

Visit the official CEX website or open the verified mobile app. Enter your registered email and password, then enter your 2FA code if it is enabled. Always confirm the URL is correct and that the site uses HTTPS.

Two-Factor Authentication (2FA)

2FA is critical for account protection. Set up through Account Settings → Security. Use a TOTP authenticator app or hardware key. Store backup codes safely offline in case your device is lost or reset.

Troubleshooting Login Problems

• Check for typos in email/password.
• Ensure device time is synced.
• Disable interfering extensions or VPNs temporarily.
• Use password reset if login continues to fail.

Password Recovery

Use the “Forgot Password” link to reset credentials via official email instructions. Create a strong new password, re-enable 2FA, and verify account access immediately.

Mobile App Security Tips

Install the official app from trusted stores, enable passcodes or biometrics, and avoid public Wi-Fi unless using a VPN. Keep the app updated to the latest version.

Account Security Best Practices

• Use unique passwords stored in a password manager.
• Enable 2FA with authenticator or hardware key.
• Secure your recovery email.
• Verify URLs and SSL certificates before login.
• Monitor activity and remove unused devices.